TERMS OF SERVICE

Last modified: August 27th, 2025

DUPR Terms of Service

Acceptance of Terms

DUPR, Inc. ("DUPR") provides technology-enabled services, including the software offering branded as "DUPR" and the website at https://www.dupr.com/ as well as other related subdomains, software, content, services, personalized links and/or platforms, including all versions and upgrades thereto (collectively, the "Services"). Your use of the Services is subject to and governed by the terms and conditions in this Terms of Service (these "Terms"). DUPR may, at its sole discretion, update these Terms at any time for any reason, and depending on where you reside, we may require your further consent to any updates to these Terms. If DUPR makes a material change to these Terms, DUPR will provide you with notice of the material change. Your continued use of the Services following any changes to the Terms constitutes your acceptance of the modified Terms. If you do not agree to the new Terms, you should not use the Services. You can access and review the most current version of these Terms at the URL for this page or by clicking on the "Terms of Service" link within the Services, or as otherwise made available by DUPR.

PLEASE REVIEW THESE TERMS CAREFULLY. BY REGISTERING FOR AN ACCOUNT OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS, INCLUDING ANY UPDATES OR REVISIONS POSTED HERE OR OTHERWISE COMMUNICATED TO YOU. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.

THESE TERMS REQUIRE FINAL AND BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS, OR YOUR ACCESS TO OR USE OF THE SERVICES, INCLUDING THE VALIDITY, APPLICABILITY OR INTERPRETATION OF THESE TERMS, AND YOU AGREE THAT ANY SUCH CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, ARBITRATION OR OTHER SIMILAR PROCESS. PLEASE REVIEW SECTION 14 CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE RESOLUTION OF ANY CLAIM.

The Services are only available to: (i) persons of legal age and capacity to form a binding contract and who are not a person barred from receiving the Services under the laws of the United States or other applicable jurisdictions; (ii) minors under 18 years of age but at least 13 years of age that use the Services in accordance with these Terms and with the consent of a parent or legal guardian; or (iii) minors under the age of 13 with verified parental consent received through the completion of the DUPR Parental Consent Form found at dupr.zendesk.com/hc/en-us/articles/33665704227860-How-to-create-an-account-if-you-are-under-13 or via another mechanism provided on the Services or otherwise by DUPR. If you are a parent or legal guardian of a user under the age of 18, by allowing your minor to use the Services, you are subject to these Terms and are responsible for your minor's use of the Services.

IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED AND LAWFULLY ABLE TO BIND SUCH ENTITY TO THESE TERMS, IN WHICH CASE THE TERM "YOU" SHALL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, YOU MAY NOT ACCESS OR USE THE SERVICES.

Rights to the Services

License to the Services

Subject to and conditioned on your compliance with these Terms, DUPR hereby grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license solely to use the Services for your non-commercial, internal business or personal use. Your access to and use of the Services must further comply in all material respects with all usage guidelines posted by DUPR.

Responsibility for Content

You are solely responsible for all information, data, text, documents, and other materials ("Data"), provided by you, either directly or indirectly, to DUPR through your use of the Services. You acknowledge and agree that: (A) the Services may provide access to or rely on Data from third parties (including without limitation, from Third Party Providers (as defined below)); (B) you, and not DUPR, are entirely responsible for all Data (if any), including ensuring the accuracy, completeness, and integrity of such Data that you, or users authorized by you or Third Party Providers (such users, "Authorized Users"), submit, upload, email, transmit, or otherwise make available, either directly or indirectly, through the Services or to DUPR; and (C) you are solely responsible for giving all required notices and obtaining all necessary consents before submitting Data through or to the Services or DUPR.

You further hereby represent and warrant that: (A) you have and have obtained all necessary rights and licenses to make, submit, upload, email, transmit, or otherwise make available all Data for DUPR to exercise its rights granted and fulfill its obligations set forth herein, including as necessary for DUPR to process any Data you submit or make available, either directly or indirectly, to the Services in accordance with this Agreement; and (B) that your submission of Data to DUPR, either directly or indirectly, will not violate this Agreement, any DUPR usage guidelines or other policies, or any laws applicable to such Data, including without limitation intellectual property laws and any privacy or data protection laws governing any personal or sensitive information.

By using the Services, you acknowledge and understand that the Services use algorithms to generate ratings and content, and to curate information, and that these algorithms may not always be perfect, potentially leading to inaccurate or biased results.

Accounts

To access and use the Services, you and, if applicable, each Authorized User will need to create an account with DUPR (an "Account").

If you are entering into this Agreement on your own behalf as an individual, DUPR may request further information from you, including personally identifiable information, in order to create and authenticate your Account. You may not share access to your Account with anyone. You are fully responsible for all activities that occur under your Account, even if such activities were not authorized by you. You agree to notify DUPR immediately of any unauthorized use of your Account or any other breach of security.

If you are entering into this Agreement on behalf of a company or other legal entity, you shall ensure that each Authorized User creates an account before accessing and using the Services. Each Authorized User may not share access to their Account with anyone. You are fully responsible for all activities that occur under an Account, even if such activities were not authorized by you or the applicable Authorized User. You agree to notify DUPR immediately of any unauthorized use of an Account or any other breach of security.

Privacy Policy

In addition to these Terms, the DUPR Privacy Policy, available at https://www.dupr.com/privacy-policy, (the "Privacy Policy") applies to how DUPR may process information provided as part of the Services. As applicable, you acknowledge and agree that by accessing or using the Services, DUPR may receive certain information about you, including personal data, as set forth in the Privacy Policy, and DUPR may collect, use, disclose, store, share, transfer and process such personal data in accordance with such Privacy Policy, which may be amended from time-to-time. DUPR's databases are located in the United States. DUPR makes no claim that its Services are appropriate or lawful for use or access outside of the United States. If you access the Services from outside the United States, you are consenting to the transfer of your personal information from your location to the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Services. By providing us your information, you further consent to its storage within the United States.

Proprietary Rights

License to Data

You hereby grant DUPR and its service providers a perpetual, irrevocable, worldwide, royalty-free, fully-paid-up, non-exclusive, sublicensable, transferable license to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make and have made all content (in any form and any medium, whether now known or later developed) that you provide directly or indirectly, including any Data, in connection with the Services to the extent necessary for DUPR to exercise its rights granted and fulfill its obligations set forth herein. You acknowledge and agree that the technical processing and transmission of data associated with the Services, may require: (i) transmissions over various networks and across borders; and (ii) modifications to conform, connect, and adapt to technical requirements of networks or devices.

Ownership of the Services

The Services provided to you hereunder or any product or service available to you through the Services are licensed, not sold or assigned, and DUPR retains and reserves all rights not expressly granted in these Terms. You acknowledge and agree that, as between you and DUPR, DUPR and its licensors own all right, title, and interest (including all intellectual property rights) in the Services and all data, content and other materials within the Services and derived thereof. The Services are protected by U.S. and international copyright and other intellectual property laws and treaties.

DUPR Forum

As a part of the Services, DUPR may host or oversee a chat forum, message board, or other similar feature, including through third-party platforms (the "DUPR Forum"), for you to post or make available any information, comments or Data. DUPR reserves the right to collect, use, reproduce, display, or otherwise distribute, including in connection with DUPR marketing and advertising the Services, any information, comments or Data you post to or make available through the DUPR Forum.

Aggregated Data

Notwithstanding anything to the contrary, DUPR shall have the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, information concerning your Data and data derived therefrom) ("Aggregated Data"), and DUPR will be free (during and after the term of these Terms) to (i) use Aggregated Data to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other DUPR products and services, and (ii) disclose Aggregated Data solely in de-identified form in connection with DUPR's business, products and services. DUPR shall own all right, title, and interest in and to the Aggregated Data.

Trademarks

Except as expressly authorized herein, you may not use "DUPR" or any of DUPR's names, brands, trademarks, service marks or logos that DUPR makes available on the Services ("Marks"). DUPR claims trademark protection over all such Marks. You will not remove or alter the Marks or any proprietary notices on or within the Services. The Marks may not be included in or as part of any registered corporate name, any other logo, or service or product name. You may not create any derivative works of the Marks or use the Marks in a manner that creates or reasonably implies an inaccurate sense of endorsement, sponsorship, or association with DUPR. You will not otherwise use the Marks in a manner that can mislead, confuse, or deceive any third party. All use of the Marks and all goodwill arising out of such use will inure to DUPR's benefit.

User Conduct and Restrictions

Prohibited Conduct

In your use of the Services, you will not:

  • use, reproduce, modify, adapt, create derivative works from, sublicense, publicly perform, publicly display, distribute, sell, lease, rent, make, have made, assign, pledge, transfer or otherwise grant rights to the Services, except as expressly permitted under these Terms;
  • reverse engineer, disassemble, decompile, translate, or otherwise attempt to derive trade secrets, algorithms, or the source code, architectural framework, or data records, within or associated with the Services;
  • interfere with or disrupt the integrity or performance of the Services, including by disrupting the ability of any other person to use or enjoy the Services;
  • provide use of the Services on a service bureau, rental, or managed services basis, provide, or permit other individuals or entities to create Internet "links" to the Services or "frame" or "mirror" the Services on any other server, or wireless or Internet-based device;
  • access the Services for the purpose of developing, marketing, selling, or distributing any product or service that competes with or includes features substantially similar to the Services;
  • violate any applicable local, state, provincial, federal, or international law or regulation, or use the Services for any illegal, unauthorized, or otherwise improper purposes, including to store or transmit malicious code, or to store or transmit material in violation of third-party privacy rights;
  • remove or obscure any proprietary notice that appears within the Services;
  • impersonate any person or entity, including DUPR personnel, or falsely state or otherwise misrepresent your affiliation with DUPR, or any other entity or person;
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services;
  • take any action that imposes an unreasonable or disproportionately heavy load on the Services or its infrastructure;
  • use spiders, crawlers, robots, scrapers, automated tools, or any other similar means to access the Services;
  • use data scraping, web scraping, web harvesting, web data extraction, or similar means to extract data from the Services; or
  • download, reproduce, or archive any substantial portion of the Services.

Prohibited Content

You will not upload, submit, post, email, store, transmit, or otherwise make available to the Services, directly or indirectly, any Data that:

  • is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, hateful, discriminatory, libelous, invasive of another's privacy, hateful, or otherwise objectionable;
  • may not be made available under any law or under contractual or fiduciary relationships (such as confidential or proprietary information learned as part of an employment relationship or under a non-disclosure agreement);
  • infringes, misappropriates, or otherwise violates any patent, trademark, trade secret, copyright, or other proprietary right of any person;
  • violates any person's privacy, likeness, publicity, personality, or similar rights;
  • consists of unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, commercial electronic messages, or any other form of solicitation;
  • contains software viruses or any other code, files or programs designed to interrupt, destroy, or limit the functionality of any software or hardware; or
  • consists of information that you know or have reason to know is false or inaccurate.

Enforcement

DUPR shall have sole discretion and control over (i) moderating and removing any Data in any DUPR Forum and (ii) determining whether any Data violates these Terms or any guidelines set forth by DUPR or otherwise. DUPR's failure to enforce any of these restrictions or guidelines shall not act as a waiver for any future enforcement, will not be considered a breach of these Terms by DUPR, and does not create a private right of action for any other party.

Feedback

If you elect to provide or make available to DUPR any suggestions, comments, ideas, improvements or other feedback relating to the Services as provided through the Services or otherwise ("Feedback"), DUPR shall own and be free to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make, have made, assign, pledge, transfer or otherwise grant rights in your Feedback in any form and any medium (whether now known or later developed), without credit or compensation to you.

Fees

Payment

You shall pay all agreed upon fees for all products or features ordered through the Services as set forth in the order confirmation page ("Fees") in accordance with the terms set forth herein and any additional terms set forth within the Services.

Subscriptions

If you are accessing the Services pursuant to a monthly, annual or other subscription (each, a "Subscription"), any termination of these Terms prior to the end of the current billing period will take effect at the end of the current billing period. If you do cancel your Subscription, you will continue to have access to the relevant portions of the Services through the end of your billing period. You must cancel your Subscription prior to 11:59 p.m. UTC on the day before your next recurring billing date in order to avoid being charged for the next billing period. If you do not timely cancel your Subscription, your Subscription will be renewed at the price in effect at the time of renewal or as notified by DUPR prior to the renewal date, without any additional action by you, and you authorize us to charge your payment method for such amounts. To cancel a Subscription, you may navigate to your account and follow the instructions provided therein or reach out to DUPR at support@mydupr.com.

Free Trials

From time to time, DUPR may offer a Subscription for a free trial period or at discounted Fees (the "Subscription Trial Period"). The terms applicable to the Subscription Trial Period will be as disclosed by DUPR at the time of registration for the applicable Subscription. At the end of the Subscription Trail Period, the Subscription may auto renew. To avoid being charged Fees or increased Fees after the expiration of the Subscription Trial Period, you must cancel the Subscription prior to 11:59 p.m. UTC on the day before the expiration of the Subscription Trial Period. To cancel a Subscription, you may navigate to your account and follow the instructions provided therein or reach out to DUPR at support@mydupr.com.

Payment Terms and Third Party Providers

All payments will be made in United States dollars and are non-refundable. You hereby (i) acknowledge and agree that DUPR uses or may use a third party payment provider in connection with its collection of Fees (the "Payment Provider"), (ii) acknowledge and agree that DUPR will not be responsible for any payments as a result of your failure to provide up-to-date and accurate information to the Payment Provider, and (iii) acknowledge and authorize DUPR and the Payment Provider to charge all Fees to your chosen payment method. As with all Third Party Providers, DUPR is not a party to any agreement between you and the Payment Provider, and DUPR does not control the Payment Provider's privacy and data security policies. DUPR reserves the right to change Payment Providers at any time.

Late Payments

If you fail to pay any past due invoice, DUPR may revoke or suspend the Services until such time as you bring your account completely current. DUPR may charge interest on all past due invoices at a rate of 1.5% per month or the highest rate allowed by applicable law, whichever is lower.

Taxes

All Fees exclude any and all taxes and similar fees now in force, enacted or imposed in the future on the transaction, delivery of the Services, including any sales, use or value added taxes, goods and services tax, consumption tax, customs duties or similar charges, but excluding withholding taxes and taxes solely based on DUPR's net income, and you shall be responsible for payment of all such taxes, duties and charges, and any related penalties and interest arising from the payment of such amounts.

Third Parties

Third Party Providers

The Services may include or provide access to products, services, content, data, or offerings ("Third Party Offerings") owned by or licensed to third parties ("Third Party Providers"). You acknowledge that different terms of use and privacy policies may apply to your use of such third-party products and services, including through a Third Party Integration (as defined below), and that such terms and policies are solely between you and the Third Party Provider. You agree that DUPR does not endorse any Third Party Provider and is not responsible or liable for any issues related to any Third Party Providers or third party products or services.

Third Party Integrations

Through your use of the Services, you may have access to certain integrations between the Services and certain Third Party Offerings ("Third Party Integrations"). You hereby represent and warrant that you shall have all rights and licenses necessary (i) to link and/or enable any such Third Party Integration, and (ii) for any Data provided via any such Third Party Integration to be accessed by the Services or otherwise provided to DUPR. If you link and/or enable any such Third Party Integration, you acknowledge that DUPR may allow the Third Party Providers to access your Data to the extent required for the interoperation of such Third Party Offering with the Services. DUPR will not be responsible for any disclosure, modification, or deletion of any Data resulting from any such access by Third Party Providers, and you are responsible for providing any and all instructions to such Third Party Providers about the use and protection of such Data.

Indemnification

You shall indemnify and hold DUPR and its affiliates, and each of their officers, directors, members, managers, employees, agents, partners and licensors (collectively, "DUPR Parties") harmless from and against all losses, damages, costs, liabilities, and expenses, including reasonable attorneys' fees, to extent resulting from or arising out of any third-party claim, demand, or action related to: (i) Data provide to DUPR; (ii) your violation of these Terms, any law or regulation, or any rights (including intellectual property or privacy rights) of any third party; (iii) your use of any Third Party Integrations or (iv) your use of the Services, except as expressly permitted in these Terms.

Disclaimer of Warranties

General Disclaimer

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DUPR PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

UGC Disclaimer

EXCEPT AS PROHIBITED BY APPLICABLE LAW, DUPR IS NOT LIABLE FOR AND IS NOT OBLIGATED TO SCREEN, APPROVE, EDIT, OR CONTROL ANY USER-GENERATED CONTENT ("UGC") THAT YOU, USERS, CREATORS, THIRD PARTY PROVIDERS OR OTHER PERSONS OR ENTITIES CREATE, GENERATE, PUBLISH, OR OTHERWISE MAKE AVAILABLE ON THE SERVICES. DUPR MAY, HOWEVER, AT ANY TIME, WITHOUT NOTICE, AND WITHOUT ANY OBLIGATION TO YOU OR ANY OTHER PERSON, REMOVE, EDIT, BLOCK OR SUSPEND THE AVAILABILITY OF ANY UGC THAT DUPR THINKS VIOLATES THESE TERMS OR IS OTHERWISE OBJECTIONABLE. YOU UNDERSTAND THAT WHEN USING THE SERVICES, YOU WILL SEE UGC FROM A VARIETY OF SOURCES AND YOU UNDERSTAND THAT UGC COULD BE INACCURATE, OFFENSIVE, OR OBJECTIONABLE. YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHT OR REMEDY THAT YOU HAVE OR MAY HAVE AGAINST DUPR REGARDING UGC. IF NOTIFIED BY A USER OR CONTENT OWNER THAT UGC ALLEGEDLY VIOLATES THESE TERMS, DUPR MAY INVESTIGATE AND DECIDE WHETHER TO REMOVE THE UGC.

No Implied Representations and Warranties

THE DUPR PARTIES MAKE NO WARRANTY OR REPRESENTATION THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) ACCESS TO THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE, OR ERROR-FREE; OR (iii) DATA THAT MAY BE OBTAINED FROM ACCESS TO OR USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, CURRENT, OR COMPLETE.

Non-Reliance

ALL DATA MADE AVAILABLE THROUGH THE SERVICES IS MADE AVAILABLE FOR INFORMATIONAL PURPOSES ONLY. YOU ARE SOLELY RESPONSIBLE FOR CONFIRMING THE ACCURACY OF ALL DATA BEFORE TAKING OR OMITTING ANY ACTION. YOU SHOULD NOT RELY ON THE SERVICES AND YOU SHOULD NOT USE THE SERVICES FOR ADVICE OF ANY KIND.

Disclaimer Limitation

THIS DISCLAIMER OF WARRANTY MAY NOT BE VALID IN SOME JURISDICTIONS AND YOU MAY HAVE WARRANTY RIGHTS UNDER LAW WHICH MAY NOT BE WAIVED OR DISCLAIMED. ANY SUCH WARRANTY EXTENDS ONLY FOR THIRTY (30) DAYS FROM THE EFFECTIVE DATE OF THESE TERMS (UNLESS SUCH LAW PROVIDES OTHERWISE).

Limitation of Liability

Damage Waiver

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE DUPR PARTIES BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT PROVIDED THROUGH THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

Suspension and Termination

Termination for Convenience

Either party may terminate these Terms at any time. To terminate this agreement, you may navigate to your Account and follow the instructions provided therein or reach out to DUPR at support@mydupr.com. If you are accessing the Services pursuant to a Subscription, these Terms shall remain applicable to your access of the Services for any remaining duration of such Subscription.

Termination or Suspension for Cause

If you violate these Terms, DUPR may, with or without notice to you, immediately suspend or terminate your access to and use of the Services without any liability to you.

Right to Modify Services

DUPR reserves the right at any time to modify, suspend, or discontinue the Services (or any portion thereof) with or without notice, and DUPR shall not be liable to you or any third party for any such modification or discontinuance.

Effect of Termination; Survival

Upon termination of these Terms for any reason: (i) DUPR, in its sole discretion, may remove and discard Data and other information; (ii) you will immediately cease your use of the Services; and (iii) any provision that, by its terms, is intended to survive the expiration or termination of these Terms shall survive such expiration or termination. Further, you agree that DUPR shall not be liable to you or any third party for any termination of your account or access to the Services.

Governing Law

These Terms shall be governed by and construed and enforced in accordance with the United States Federal Arbitration Act, other applicable federal laws, and the laws of the State of Texas, without regard to conflict of laws principles. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms, regardless of the states in which the parties do business or are incorporated.

Binding Arbitration and Class Action Waiver

Binding Arbitration

ALL CLAIMS ARISING IN CONNECTION WITH THESE TERMS SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT (DEFINED FOR THE PURPOSES OF THESE TERMS AS A COURT OF LIMITED JURISDICTION THAT MAY ONLY HEAR CLAIMS NOT EXCEEDING $20,000) IF YOUR CLAIMS ARE WITHIN THE COURT'S JURISDICTION. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.

Arbitration Procedure

The arbitration shall be conducted by the American Arbitration Association (AAA) under its then-applicable Commercial Arbitration Rules or, as appropriate, its Consumer Arbitration Rules. The AAA's rules are available at http://www.adr.org/. Payment of all filing, administration and arbitrator fees shall be governed by the AAA's rules. The arbitration shall be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that such hearing shall be conducted in Travis County, Texas, or if the Consumer Arbitration Rules apply, another location reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances, as determined by the arbitrator. The decision of the arbitrator shall be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

Class Action Waiver

WE EACH AGREE THAT ALL CLAIMS SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR OTHER SIMILAR PROCESS (INCLUDING ARBITRATION). IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN A COURT OF COMPETENT JURISDICTION IN TRAVIS COUNTY, TEXAS. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH CLAIM.

Injunctive Relief

Notwithstanding anything to the contrary, either party may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction, whether in aid of, pending, or independently of the resolution of any dispute pursuant to the arbitration procedures set forth in this Section 14.

Effect of Changes

If DUPR implements any material change to this Section 14, such change shall not apply to any Claim for which you provided written notice to DUPR before the implementation of the change.

Legal Compliance

You represent and warrant that you will comply with all applicable foreign, federal, state, and local laws, rules and regulations, including without limitation, U.S. export laws and import and use laws of the country where the Services are delivered or used and that you are not: (i) located in a country that is subject to a U.S. Government embargo, or designated by the U.S. Government as a "terrorist supporting" country; and (ii) listed on any U.S. Government list of prohibited or restricted parties, including the Specially Designated Nationals List.

U.S. Government Entities

This section applies to access to or use of the Services by a branch or agency of the United States government. The Services includes "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. § 12.212 and qualifies as "commercial items" as defined in 48 C.F.R. § 2.101. Such items are provided to the United States government: (i) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. § 12.212; or (ii) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. §§ 227.7202-1 and 227.7202-3. The United States government shall acquire only those rights set forth in these Terms with respect to the such items, and any access to or use of the Services by the United States government constitutes: (a) agreement by the United States government that such items are "commercial computer software" and "commercial computer software documentation" as defined in this section; and (b) acceptance of the rights and obligations herein.

Procedure for Making Claims of Copyright Infringement

If you believe that your work has been made available through the Services in a way that constitutes copyright infringement please provide DUPR's Agent for Notice of Copyright Claims the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) a description of the work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (iii) a description of the material that you claim is infringing and where that material may be accessed within the Services; (iv) your address, telephone number and email address; (v) a statement by you that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (vi) a statement from you that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, please contact DUPR's Agent for Notice of Copyright Claims. DUPR's Agent for Notice of Copyright Claims can be reached as follows:

Agent for Notice of Copyright Claims
1300 NW 17TH AVE, STE 273B
DELRAY BEACH, FL 33445
Phone Number: (754) 247-2486‬
Email: copyright@mydupr.com

California Users & Residents

In accordance with California Civil Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting such unit in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

General Provisions

These Terms constitute the entire agreement between you and DUPR concerning your access to and use of the Services and supersede all prior and contemporaneous oral or written negotiations and agreements between you and DUPR with respect to such subject matter. In the event of any conflict between or among these Terms and any other agreement, privacy policy, or usage guidelines to which these Terms refer, the terms and conditions of these Terms shall take precedence and govern. You hereby consent and authorize DUPR to contact and communicate with you through electronic means, including through email. Except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms. For the purposes of these Terms, the words "such as," "include," "includes" and "including" shall be deemed to be followed by the words "without limitation." You may not assign or delegate any right or obligation under these Terms without the prior written consent of DUPR. The failure of DUPR to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable under applicable law, then such provision shall be construed, limited, modified or, if necessary, severed to the extent necessary to eliminate its invalidity or unenforceability, without in any way affecting the remaining parts of these Terms. Any prevention of or delay in performance by DUPR hereunder due to labor disputes, acts of god, failure of the Internet, governmental restrictions, enemy or hostile governmental action, fire or other casualty or other causes beyond its reasonable control shall excuse the performance of its obligations for a period equal to the duration of any such prevention or delay.